Alitalia is the flag carrier of Italy. The name is an Italian linguistic bend of the words: Ali which means Wings and Italia which is obviously referred to the beautiful country of Italy. The company has its head office in Fiumicino, Rome, Italy, and has Leonardo da Vinci-Fiumicino airport as its main hub and Milan Linate Airport in Milan as its secondary Hub. Other Focus Airports are: Catania-Fontanarossa Airport, Milan-Malpensa Airport, Palermo Airport, Turin Airport, and Venice Marco Polo Airport; Tirana Airport–is the only focus city outside Italy. Alitalia has a fleet size of 103 which travels to 27 domestic and 70 international scheduled destinations.
Origins and Ownership
A group of investors made the Compagnia Aerea Italiana (CAI) consortium, aimed to buy the bankrupt old Alitalia: Alitalia – Linee Aeree Italian, and to merge it with another bankrupt Italian carrier: Air One, in 2008. CAI offered one billion euro to acquire parts of the bankrupt airline, amidst pilots’ and flight crew members’ opposition to labour agreements.
The New Alitalia has not claimed the old Alitalia’s history as its own, as can be seen in official documents regarding the new Alitalia Group. Instead, they stressed they are a totally different company, which can seen in different occasions. It was in January 2009 when the New Alitalia launched operations.
Cramer Ball was appointed Chief Executive Officer of Alitalia in March 2016, having previously held senior roles in India, Africa, Asia and Australia. Cramer Ball graduated with a Bachelor of Commerce degree from the University of Newcastle Australia to then qualify as a certified practicing accountant. He started his career as an accountant and initially focused on financial management roles, including treasury manager at Transfield Holdings. Cramer Ball is currently a member of the Australian Society of Certified Practising Accountants.
What people are saying
Even though the airline is operating as a new company and giving services under a new management, it seems that its passengers weren’t as pleased as the airline expects them to be. Surely, they’ve made a lot of improvements through their seats, facilities, and aircrafts, but still–the passengers think that Alitalia lacks something. Here are some of the reviews.
—F Melloe (United States)
—Lenka Sika (United States)
—F Lawson (Canada)
Website URL: www.alitalia.com
Contact number: +39 06 65 64 9, +39 06 65 63 1
Contact Email: email@example.com
Fax Number: +39 06 65 63 58 74
Head Office Address: Plaza Almerico da Schio, 3, 00054 Fiumicino, (RM), Italy
Aside from getting complaints about their low customer service assistance. Alitalia still offers great services towards their passengers. Clean facilities, and delicious meals, fast and smooth flight and comfortable seats. The Airline is also gathering numbers of positive feedbacks from its passengers, still–Alitalia should not neglect the complaints given by its customers, to regain trust and reliability, and to ensure its passengers that they will have a comfortable, efficient and convenient flight with them.