BookIt App Reviews

BookIt App Reviews

Contact information

► Website URL:
► Android app URL: Click here
► iOS app URL: Click here
► Contact Number: 866-401-3283 (US) or 1-850-234-8887(international)
► Contact Email: 
► Fax Number: 850-235-0402
► Head Office Address: 14251 Panama City Beach Parkway Panama City Beach, FL US 32413


BookIt App Reviews - BookIt LogoMore and more travelers today have turned to modern technology to make their trips easier. The convenience that smartphones provide is so far-reaching that listing down all the industries that benefit from it will conjure up an extremely long catalogue.

Travel agencies have utilized smartphones to spread their service coverage, increasing their profitability as well as easing the troubles of travelers by decreasing the time they spend in booking. BookIt, an online travel agency that started as a small family-owned company operating from a garage, is one of those businesses that began utilizing the said technology. Today, let’s take a look at how well their mobile app measures up to the expectations of travelers. If you want to take a look at what people think of their website, check out our BookIt Reviews article here.

What is BookIt?

BookIt is an online travel agency that was founded in Panama City Beach, Florida by Arthur “Bud” Finlaw back in the year 2000. When asked how he came up with the business, Bud credits her wife for suggesting the idea. The company’s founder,  Arthur “Bud” Finlaw, also serves as the BookIt’s Chief Executive Officer and President.

The website was originally named and mainly focused on providing travelers a way to book hotel rooms online.In 2004, the company was renamed to BookIt. By the year 2006, they began offering car rentals, leisure cruises, flights, and vacation bundles.

A look at their mobile apps

BookIt App Reviews - BookIt iOS App BookIt App Reviews - BookIt Android App

Aside from their website, they also developed BookIt mobile apps for both Android and iOS devices. Much like their site, the mobile app aims to bring travel booking at the travelers’ fingertips. The app features allows users to buy flight tickets, reserve hotel rooms, and purchase vacation bundles via your device. An interactive map also shows users the hotels in a specified area along with their corresponding room prices. Some hotels have photos and videos that show their rooms and amenities.

What people think of the app

Customers who downloaded the app had mixed opinions regarding its user-friendliness. Those who used it simply to search for hotels, flights, and vacation bundles had no problem finding them. The search functionality seems to be one perfectly functional.

On the other hand, other users who posted their own BookIt app reviews were not as pleased. Booking via the mobile app is fairly easy, as long as you have a reliable internet connection and a capable device. However, if ever you plan on changing your booking, then the app will not be of much help. The clients who called the BookIt customer support team didn’t have much luck either. Here’s one of the reviews from their Google Play app page:

My experience with bookit has been absolutely horrible! They are completely unprofessional and put you on hold for (at least) a half hour at a time because they have no clue what they’re doing. They charged my card 4 times and it took over 3 hours to speak to a manager to fix it! 1 month prior to the trip our flights were changed with 8 hour layovers to and from our destination! Defeats the purpose of a vacation! Would not recommend to anyone ever unless you like wasting your time and money!

The verdict

Looking at the BookIt App reviews, I would say that if you ever plan on using this app to search and book your travels, be very careful. If you are still unsure on whether your plans will definitely push through, then do not book in advance as BookIt is quite notorious for making alterations extremely difficult and expensive.

What do you think of this mobile app? Leave a comment below to let us know!


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