Brussels Airlines Reviews

Brussels Airlines Reviews

Brussels Airlines Reviews - Brussels Airlines LogoBrussels-Capital Region, or simply Brussels, is the capital of Belgium, is known for its historic yet highly contemporary vibe. The mix of classical architecture, rundown buildings, and modern skyscrapers give the city a unique and organic feel.

This city is the home of Brussels Airlines, the national airline and flag carrier of Belgium. The operates from its hub in Brussels Airport where it offers flights to about 90 destinations across Asia, Africa, and Europe. In this article, let’s take a look at some of the latest Brussels Airlines reviews to give future flyers an idea about what this airline has to offer.

Origins and ownership

Brussels Airlines Reviews - Brussels Airlines CEO Bernard GustinThe airline was founded on November 7, 2006, making it a fairly new airline. It is the result of the merger between SN Brussels Airlines — Belgium’s previous flag carrier — as well as Virgin Express Airlines. The airline began its operations on March 25, 2007.

Since June 1 2012, the chief executive officer of Brussels Airlines has been Bernard Gustin. Mr. Gustin got his Master of Business Administration degree after graduating from the Solvay Business School.

What people are saying

When you search for Brussels Airlines reviews online, you will find the words basic, bland, so-so, and plain used to describe the website. Basically, passengers think this airline’s services are quite mediocre. The price, according to others, is reasonable, but others believe that the price should be lower relative to the quality of their services. On a positive note, passengers were pleased with the way flight attendants treated the people onboard. This is perhaps the biggest asset of Brussels Airlines.

The website

Brussels Airlines Reviews - Brussels Airlines Website

Now, let’s take a look at the airline’s website. When you first open the site, you will be taken to their “Welcome” page where you will be asked to choose your country and the language you prefer. Once you’re done with that, you may click the orange save button to proceed to the main page.

On their homepage, you will find the booking form located at the center of the page. This form may be used to look for available flights to your destination. Once you’re done filling up all the necessary data, click on the blue “book flights” button. This will take you to the results page where you can select and finalize your flight booking.

The design and layout of the page is clean and professional-looking. It is set on a white background and has dark blue icons and buttons. Aside from flight booking, you may also use the site to view the airline’s current promos and deals. Booking management, travel planning, online check-in, and other vital information regarding the airline can be found on the page. Simply click on the respective tabs found on top of the page to view and use these features.


Brussels Airlines, a member of the Star Alliance, mostly flies Economy Class aside from some of their bigger planes, which are arranged with Business Class flights. The carrier flies to 75 destinations the whole way across Europe, North America, Africa and Asia.

The inflight entertainment installed are equipped with several movies, TV shows, music, and video games.


Brussels Airlines’ main hub is at Brussels Airport while their head office is located in Diegem, Machelen, Belgium. The airline has been a member of the Star Alliance since December 9, 2009. Their fleet consists of several Airbus aircraft models, one British Aerospace 146-300, and one Boeing 737-300, giving them fifty aircraft in active service. Brussels Airlines is recognized as the largest airline in Belgium.

Contact information


Based on the Brussels Airlines reviews I found online, people’s opinions of the airline is far from exceptional. The services on-board, while affordable, were not very good. Being called plain and uneventful is not good for an airline’s reputation. If they find a way to improve their services, I am certain that the passengers will be giving them  a higher rating, one that they deserve.


One thought on “Brussels Airlines Reviews

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