Cape Town International Airport Reviews

Cape Town International Airport

Cape Town International Airport Logo
Cape Town International Airport, is the primary airport that serves the city of Cape Town. It is the second busiest airport in South Africa and the third busiest airport in Africa. Located approximately, 20 kilometers from the city centre. It was opened in the year 1954 as a replacement to Cape Town’s previous Airport: Wingfield Aerodrome. Cape Town International Airport is the only airport in the Cape Town metropolitan area, that serves scheduled passenger services, the airport has domestic and international terminals that are linked by a common terminal.

The airport offers direct flights from South Africa’s other two main urban areas: Johannesburg and Durban; as well as flights to smaller centres in South Africa. It has directs flights to several destinations in Africa, Asia and Europe.

The air route between Cape Town and Johannesburg was the world’s 9th busiest air route in 2011, with an estimated 4.5 million passengers.

Reviews – What People Are Saying

Though negative reviews coming from Cape Town International Airport’s customers are posted throughout the internet. Several positive remarks were also given, giving Cape Town International Airport a name that makes their reliability and credibility rise. Though most of the negative comments from the customer’s are all about how lousy their staffs were, or how easy their security is; these comments, posted below really makes a big difference to Cape Town International Airport’s reputation.

Cape Town International Airport Inside 2

Cape Town to Johannesburg on Mango Airlines JE134 / 22 Aug 2016 / 06H00 and same day return JNB-CPT on JE147 / 14H30. Electronic online check-in and boarding passes issued for both sectors from home meant I had to be at the gate at 05H30. Long security queues moved extremely fast and organised with polite friendly staff greeting half awake passengers. Terminal easy to manoeuvre through. Clean, tidy with enough eateries pre and post security. Unlike Johannesburg ORTIA, Cape Town remains the best airport in this country.”
—Francois Koenig (South Africa)

Cape Town International Airport Inside 1

 

“My home airport and always a joy to come back. Easy to use, very clean and spacious. Arrived on a flight from Addis Ababa and was at the back of the plane. Very quick through passport check and bags waiting on the carousel. Easy through customs and picked up the shuttle bus within 30mins of landing. Staff always pleasant and helpful.”

—Derek Salter (South Africa)

Cape Town International Airport Inside 3

 

“Cape Town Airport was voted the best airport in Africa and it is easy to see why: it is fairly new very clean and very efficient. Employees are very friendly and the toilets spotless. The security is top notch and very efficient and fast (American airports could learn a lot here). The only down side is the arrival level: whoever designed it must have been drunk because when you arrive you have to walk to the far-end of the building collect your luggage and walk all the way back (can be as far as 800m)!”
—B Stauffer (Switzerland)

“Good for a small airport. International arrival was fine except for insufficient immigration staff. Domestic departure also fine: fast check-in and security spacious terminal and decent shops. Might not be able to handle an increase in passengers though.”

—D Olsson (Australia)

Aesthetics

Cape Town International Airport
 

Cape Town International Airport has a split-level design, its departures and arrival terminals are located on the upper floors and the lower floors, which can be reached by using the elevated roadway system that provides vehicular access to both departures and arrival levels. Check-ins takes place within the Central Terminal Building which contains 120 check-in desks and 20 self service kiosk. The terminal contains ten air bridges evenly split between domestic and international usage. Arriving passengers collect baggage in the old section of their respective terminals, before proceeding through new passageways to the new Central Terminal Building.

Cape Town International Airport Outside
 

There are two hotels within the airport precinct. The Hotel Verde and Road Lodge.     

Directions

Cape Town International Airport
 

If you are going to Cape Town International Airport by car, you can take the N2 highway and just follow the signs that will lead you to the airport. You can avail some ground transportations at the airport as well, Taxis to be specific. Touch Down Taxis is the officially authorized airport taxi company, and travelers are recommended to use these instead of the unauthorized ones. You can also take the bus. Door-to-door shuttle bus services; provided by: MyCiti Shuttle(A bus transit system, that links the city centre of Cape Town to Cape Town International Airport), are available on demand or by pre-booking in Arrivals, for both Domestic and International. Schedules varies according to flight arrivals, passengers can also pre-book their return trip to the airport.  

Terminal Map

Cape Town International Airport Map
 

Contact info:

  • Airport Code IATA: CPT – ICAO: FACT
  • Phone number: +27 21 937 1200 /  086 72 77 888
  • Website URL: https://capetown-airport.co.za/
  • Email: customercare@airports.co.za
  • Address:  Cape Town, 7490, South Africa
  • Fax:  +27 21 936 2937

 

Cape Town International Airport Aerial View

Conclusion

Cape Town International Airport seems to be a decent airport, with clean facilities, spotless comfort rooms and outstanding architecture. Though there are some complaints, I know that Cape Town International Airport is aware of these and is doing their best to fix these concerns in order to serve their customers more efficiently and effectively. Bottomline, with Cape Town International Airport’s offers and services, arriving here should be a wonderful experience.

 

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