Hotwire’s contact details
- Website URL: www.hotwire.com
- Android App: Click here
- iOS App: Click here
- Contact Number: (92-21) 111 80 80 80 / (92-21) 3280 3017- 20
- Head Office Address: San Francisco, California, United States
Hotwire Mobile App Reviews
HotWire is an online travel agency that mainly offers flight deals, hotel room reservations, and car rental services to travelers all around the world. The company operates by selling the unsold inventory of airlines, hotels, car rentals, and vacation promos.
Today, we will be looking at the Hotwire Mobile App reviews written by their customers who used it for their booking. Come check them out!
More about Hotwire
The travel founded by Karl Peterson, Spencer Rascoff, Gregg Brockway, and Eric Grosse and was officially launched in the year 2000. Aside from the four founders, they also received support from major airlines US Airways (then America West), American Airlines, Continental Airlines, and Northwest Airlines.
The mobile app
Aside from their website, Hotwire also developed a mobile app which aims to offer a faster, more reliable online booking experience to travelers.
They offer hotel rooms to 40,000 cities all over the world, which can range from boutique rooms to more luxurious accommodations. The app features an interactive map which people can use not only to search hotels in a specific area, but also to compare the prices between the hotels.
Car rental services may also be purchased within the app. Hotwire allows users to choose from major car for hire brands like Hertz, Alamo, Enterprise, and others.
It should be noted that you can only book when connected to the internet.
People’s experience with the app
The Hotwire Mobile App reviews are quite mixed. When the app works properly, clients can easily look for hotel rooms and car rental services that are available on specific locations. However, when the app refuses to work properly, clients experienced numerous “Uh-oh” errors and many were unable to access the itineraries. Here are some of the reviews:
“You upgrade your app but users cannot access their itineraries because the app isn’t working or is not properly tested? I don’t get it.”
– Ron K, Android user
“…most recently we purchased a week at a 5 star hotel in Paris based on their “hot rate” which claimed to slash a $675 per night room over 60% off to “only” $250. After the booking gave us the name of the hotel–Renaissance Paris Le Park Trocodero — We looked up and assumed we were getting a suite or family room based on rate. However, after getting here we were given a very nice but cramped and basic room which is published at under $250 on Expedia and similar sites. After emailing and calling Hotwire we we were given absolute runaround.”
– Epicninjaofdoom, iOS user
Other reviews talk about the app suddenly crashing in the middle of a booking while others complained about the lack of booking alteration feature.
Hotwire is a large online travel agency, however, their services — especially the mobile app — seems to cause more inconvenience to travelers instead of making their lives easier. Hidden charges, deceptive pricing, and other unscrupulous practices are only some of the complaints that people have of the company.
Their app is still imperfect, it is riddled with bugs and it crashes too frequently.