LivingSocial Reviews 2017
LivingSocial is a spin on the social network in terms of activities and shopping that are shared and accessed through their website. Offering things to do in your neighborhood and beyond, travel adventures, products, events, home improvement, and sales and promos from your favorite online brands, LivingSocial partners with merchants to deliver the best deals to their customers and to create long-lasting valuable experiences for them.
In our LivingSocial reviews, we look into the travel website and company, their main offers, services, and features, and what users have to think of them.
Background, History, and More Information
LivingSocial’s President and CEO, Gautam Thakar, held the leadership position since July 2014. As their manager, he’s in charge of LivingSocial’s operations and strategy. Thakar, from Sydenham College and the Indian Institute of Management Lucknow with degrees in commerce and marketing and finance respectively, began his professional business career with Procter & Gamble in Asia working in brand management.
As of October 2016, according to their company profile, LivingSocial had entered into an agreement to be acquired by Groupon. They are now owned by Groupon.
Reviews/ What Users Have to Say
So far, LivingSocial reviews gave the service less than two stars on ConsumerAffairs, SiteJabber, and TrustPilot. One of the LivingSocial reviews says, “Their customer service is non existent. They ripped me off. I purchased a voucher for golf lessons and they wouldn’t refund me when the instructor was out of the country. They told me it was my fault that I didn’t cancel within 7 days. They teach the operators to guilt you and make you feel like it is your fault when it is them ripping you off. I can’t believe they are getting away with keeping my money and other people’s.”
Most negative LivingSocial reviews pertained to the company’s poor customer service, especially when dealing with customers’ purchases and finances. Not only were they difficult to contact, the LivingSocial team always seem unwilling to help.
Their Official Website and Main Services and Features
For some reason, I don’t know how their marketing is working as the site’s poorly designed and unattractive. The LivingSocial official website looks typical, features white, purple, and other colours and features things you can do or shop at their upper tabs: local, escapes, shop, and gifts. You can search for your needs right next to these.
Users can check out the most popular deals, popular shop deals, most popular shopping categories, or search for activities and products by city to yield thousands of options. Meanwhile, you can download LivingSocial’s mobile app here for Android, iPhone, and IPad to access things to do, products, and events at your convenience.
For more information, updates, and offers about LivingSocial, view their Twitter account here. LivingSocial can also be followed on their Facebook, Google+, Instagram, and Pinterest accounts at the bottom of the homepage.
- Website URL: https://www.livingsocial.com/
- Contact number: +1 (202) 400-2100
- Contact Email: firstname.lastname@example.org
- Head Office Address: United States of America
LivingSocial is one of the worst companies when it comes to customer service, which many LivingSocial reviews reveal they don’t consider for the improvement of their service. Using LivingSocial is like dealing with uncooperative people, and is even more problematic when purchases and important travel plans are concerned.
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