Royal Air Maroc Reviews

Royal Air Maroc Reviews


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The national airline and largest carrier of Morocco is Royal Air Maroc. Commonly referred to as RAM, the airline is fully government-owned and offers both domestic and international flights. Today, let’s take a look at some of the Royal Air Maroc reviews to give people an idea what this airline is capable of. We hope this helps!

Origins and ownership

Royal Air Maroc Reviews Abdelhamid AddouThe airline’s roots can be traced back to July of 1953 when Compagnie Chérifienne de Transports Aériens Air Maroc and Compagnie Chérifienne de’l Air (Air Atlas), two Moroccan airlines, underwent a merger. The airline adopted its current name in June 28, 1957.

The Chief Executive Officer of RAM since Feb 6, 2016 has been Abdelhamid Addou. He was appointed to the position by the king of Morocco, King Mohammed VI.

What people are saying

The airline had mixed reviews, with the majority being somewhat negative. On SkyTrax, RAM garnered a total of 4 out of 10 rating while on TripAdvisor, it got a 3 out of 5 star rating.

Passengers rated the staff service and value for money as the airline’s best assets, while harshly criticizing RAM’s inflight entertainment and boarding policies. Here are the reviews:

From the reservation counter to the flight attendants all very kind and professional.

The flight was smooth and seats were comfortable although old.

– Vicki W

Paris to Bamako via Casablanca with Royal Air Maroc. Nice food. Business class seats ok. Friendly crew. The good stops there. Royal Air Maroc still has a very disorganised boarding policy, with 150 people waiting in the jetway for 30 minutes with no explanation.

– F Yates

Crew was pleasant, the trips itself was completely fine. The food was fine, nothing extraordinary. Check-in, baggage claim all quite standard and normal.

–  Susana Valen

A look at the website


Royal Air Maroc Reviews Website

Their website mainly uses dark red and white. The two-color scheme is easy to the eyes and doesn’t make the website appear crowded. When you open their site, you will be welcomed by a large background image that changes every few seconds. It shows their latest flight promos and recent news about the airline.

In front of that image is the booking form. Input all the necessary information and click the search button to see the results of your query. Aside from flights, the website also allows users to book hotel rooms as well as car rental services.

Users may also use the website to view flight information, perform an online check-in, see the arrival and departure schedule, as well as view their timetables. Click here to view their website.

Customer services

Customers from Morocco can call 089000 080, while those from the U.S. may call 800-344-6726 (free number). For information about their flight schedules, prices, and for reservations, you may send them a message at callcenter@royalairmaroc.com. Click here to view their full contact details.

Services

RAM offers flights to domestic destinations within Morocco as well as some international routes to Europe, Africa, Asia, North America, and South America. They only offer two flight classes: Business Class and Economy Class. Those in the Business Class will enjoy better seats and complimentary high-quality meals, while those in Economy may purchase their meals onboard.

About

The airline’s main hub is located in Mohammed V International Airport, while its headquarters are in Casablanca-Anfa Airport, Casablanca, Morocco.

Their current fleet consists of 55 aircraft mainly consisting of Boeing models, with five ATR 72-600 and four Embraer E-190.

Contact information

Conclusion

Looking at the Royal Air Maroc reviews shows us that the airline is neither bad nor are they exceptionally good. The seats and the inflight entertainment should be improved if they want their customer satisfaction to increase. If you are flying with RAM, don’t expect too much.

Tell us what you think about this airline by leaving a comment below.

 

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