Travelers not only need affordable airfares at all times. Sometimes, they also need a place to stay. That is why there are some online travel agencies that specialize in offering travelers with the most inexpensive hotel reservations around the world for travelers who simply need to relax a bit before the head out to complete their holiday tour.
Among these online travel agencies that focus on providing great hotel deals is Starwoodhotels.com. Their sole business purpose is to provide customers with a variety of options with regard to their hotel booking and reservation needs. Apart from that, they also boast of having an extensive network of hotel companies that would provide customers a wide array of choices.
In this OTA Reviews, travelers would be reading more about the online travel agency as well as how they operate. Apart from that, travelers would also have an idea of what previous customer had to say about the services offered by the company based on several Starwoodhotels reviews on the Internet.
Starwood Hotels & Resorts Worldwide, Inc. or Starwoodhotels.com is one of the leading hotel and leisure companies in the world. The company offers over 1,270 properties spread over 100 countries across the globe. The company employs over 180,000 hotel and hospitality professionals that are spread over several hotel franchises that are fully operated by Starwood Hotels.
These hotel franchises come from world renowned brands that include St. Regis, The Luxury Collection, W, Westin, Le Méridien, Sheraton, Four Points by Sheraton, Aloft, Element, and the recently introduced Tribute Portfolio.
Currently, the online travel agency is headed by company CEO Adam Aron who is also a member of the board of directors as well as CEO of Starwood Hotels and Resorts. However, Aron’s tenure is on an interim basis. Before becoming CEO, Aron served as a senior operating partner at Apollo Management LP and CEO of World Leisure Partners Inc.
Interestingly, Aron was also CEO of the Philadelphia 76ers from 2011 to 2013.
Meanwhile, there are some previous customers of Starwoodhotels that complained about the products and services that they offered. Most of these complaints sprang from the alleged rude customer service that the online travel agency provides to customers who call them to immediately resolve certain issues about their booked hotels.
Other customers complained of not getting a refund on the cancellation of booked rooms. All the customers received were a lot of delays on the resolution of their concerns and an unimpressive runaround to resolve the matter.
On the other hand, Starwoodhotels.com truly knows hold to display their merchandise on their website. Their exclusive rooms at affordable prices are tiled on an alabaster webpage that could only be classified as stylish and impressively regal.
Aside from that, OTA Reviews was able to collect additional contact information about the online travel agency based on Starwoodhotels reviews on the Internet.
- Website URL: http://www.starwoodhotels.com
- Contact number: 1-877-STARWOOD
- Head Office Address: Starwood Hotels & Resorts Worldwide, Inc., Corporate Customer Service, P.O. Box 20190, St. Thomas, ON Canada N5P 4H4
Stardust travel agency
Based on Starwoodhotels reviews, the online travel agency needs to improve its customer service so that it could rise from the allegations that they do not care for the welfare of their clients. This is definitely disturbing since their specialization is in the hotel and hospitality industry.
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