TAAG Angola Airlines Review
Angola is one of the most beautiful countries in continental Africa. It is a country that is naturally bounded by the different nearby land formations. It serves as a hidden paradise for travelers who want to have a unique travel experience in the middle of the sizzling climate in the continent.
In this TAAG Angola Airlines review, we give travelers a bird’s eye view of the flag carrier of what is known as the last frontier among African nations. Also, we give a better overview about what their previous customers can say about their services.
What people are saying
There are very few customer reviews about TAAG Angola Airlines. With the limited available customer feedback about the airline, we can conclude that they’re a fairly average airline. Like many airlines, they are haunted by different complaints from previous customers. The airline got a fairly above average rating based on Skytrax criteria.
Add to that, they are greatly commended for the excellent booking procedure on their website. It offers a very swift and speedy way to manage customers’ existing booking. Aside from that, on board services are also well acceptable; aircraft are well maintained and new, not to mention their friendly and professional staff.
On the other hand, maybe the greatest problem of passengers about the airline is the language barrier between flight attendants and passengers, majority of the flight staff speak Portuguese while not all foreign passengers cannot understand Portuguese. Moreover, TAAG Angola Airlines is also haunted by different complaints about delayed flights and poor inflight entertainment.
TAAG Angola Airlines Website
As mentioned above, TAAG website is pretty efficient as it offer languages that can be changed based on the customer’s preference (English and Portuguese). Aside from that, the flight finder panel offers a speedy way to find latest flights available based on passengers criteria. The website is also equipped with different features which can greatly lessen customers burden such as; online check-in, flight status, baggage information, and much more. Learn more about their website, here.
To meet the airline passengers’ needs, TAAG Angola Airlines offers a mobile application available only on iOS and can be download for free on Apple Apps Store. It offer convenient way to monitor flight schedule, check flight status, and find flights to TAAG destinations. Users can also purchase tickets using the mobile app and access different tools.
TAAG Angola Airlines customer service hotline differs with each of the passengers’ country of origin. In case you need to know their local customer service hotline for a specific country, click here. Moreover, their customer service hotline in their head office in Angola is available via (+244) 22 263-2811 available 24-hours a day, 7-days a week. Aside from their service hotline, customers can also visit their website to contact TAAG by filing the form on the website with the necessary information, here.
The airline flight service may vary with passengers flight class and routes. Moreover, they offer three flight classes available via First, Business, and Economy flight class. Services per flight class differ from one another. To put it differently, flight services on First and Business Class are almost the same in terms of superior meals and beverages that they serve. However, First class passengers can enjoy superior seat pitch and entertainment compared to business and economy flight passengers.
On the other hand, Economy passengers can also enjoy a fairly above average service; meals and beverages are served with personal seatback screen that shows movies and TV programs.
About TAAG Angola Airlines
TAAG Angola Airlines is a state-owned airline of the Angolan Government, it also serves as the flag carrier of the country, which is headquartered in Luanda, Angola. The airline has an entire fleet of 14 Boeing aircrafts that has a main hub in Quatro de Fevereiro Airport and flies passengers in more than 31 international and domestic destinations across the African region. Joaquim T. da Cunha is the chief executive officer of TAAG.
- Website URL: www.taag.com
- Contact number: (+244) 22 263-2811
- Head Office Address: Luanda, Angola
Based on this TAAG Angola Airlines review, it seems that the airline is pretty impressive in terms of professional services, which is very evident among all the feedback they garnered from their previous customers. Although improvements are also necessary for the further growth of the company, we cannot disregard some of the downside on their service, especially with the issue of delayed flights.
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