Europe is considered as the biggest marketplace in the world. Because of that, there are a lot of businesses that have flourished in the continent since the establishment of an open market. In a bustling marketplace, a lot of traveling is needed in order to get things done; products and services need to be delivered, meetings should be attended, contract must be signed, etc.
With the tight schedule everyone has to follow, a companion is needed to get things done with ease. In traveling, Trivago is one of those companions that would be able to help travelers in booking their hotel reservations as well as completing other needs in their travel itinerary.
In this OTA Reviews, travelers would be reading on Trivago and how the online travel agency operates. Also, travelers would be reading about previous customers’ feedback based on Trivago reviews on the Internet.
“We know everything about hotels”
Trivago has a claim to fame as being the “world’s largest hotel search.” The online travel agency prides itself of having the ability to compare “901,429 hotels from 285 booking sites daily.” Apart from that, they aspire to maintain their position on the hotel reservation market as “the traveller’s first and independent source of information for finding the ideal hotel at the lowest rates.”
The company employs over 500 travel professionals and hotel connoisseurs. They also maintain several hubs in major cities around the world like in Dusseldorf, Palma, Leipzig and Shanghai. Apart from that, they also have 52 localized websites that offer their products and services in 25 languages.
The company is relatively young as it was just founded in 2004. By 2007, the company first made hotel rate comparison in Italy, Spain, France and the UK. The successful launch of the online travel agency in various the first few countries that it was launched led to Trivago spreading like wildfire a year after.
By 2013, the Trivago made another leap frog by opening their business in the Asia-Pacific region. In 2014, Trivago marked another milestone by completing the launch of over 200 websites that went live on 40 platforms.
Since Trivago is a metasearch, it is designed to comb the web for “hotel prices, images, descriptions and reviews in the blink of an eye.” At the moment, the online travel agency has the ability to “scan 285 booking sites at once – within seconds.”
So far, the online travel agency was able to receive several good reviews from its previous customers. Many of the previous customers said that Trivago is their favorite hotel booking website. Apart from that, there were customers who could not hide their sheer joy after experiencing the efficient service the online travel agency had to offer.
On the other hand, there were others that felt they were tricked by Trivago. There were instances that customers complained that the online travel agency ripped them off. Add to that, some customers complained that the services the company offered included hidden charges that were relatively high compared to other sites offering the same package.
Meanwhile, travelers who would check the online travel agency would be greeted by a large search panel. The search panel is more like the Google home screen. Travelers just need to type in the name of the city or the hotel and they’re all set for their quick search.
If customers do not have anything in mind yet, they could check the few advertisements that are posted at the middle down to the bottom of the website. Other than that, travelers could also connect with Trivago through its various social media pages – Facebook, Twitter, Pinterest, Google+, YouTube, Instagram, and LinkedIn.
There are also a lot of quick links at the base of the website, which would help the customers access some helpful pages like FAQs or contact information.
Speaking of contact information, OTA Reviews was able to collect additional contact information from various Trivago reviews:
- Website URL: www.trivago.com
- Contact number: 212-208-1439
- Contact Email: please check the contact us link for further information
- Head Office Address: trivago GmbH, Bennigsen-Platz 1, 40474Düsseldorf, Deutschland
Overall, travelers that booked with Trivago were satisfied with the service that they got from the online travel agency. Although there had been some complaints against the company, the website’s user-friendly interface as well as their numerous helpful quick links would surely be able to assist travelers with their queries.